ATM & cash recycler software

Self-service banking that stays available and controlled.

Wiztric provides a configurable software layer for ATM machines and cash recycler machines, connecting terminal workflows, device functions, service events and centralized operations.

Overview

From terminal interaction to centralized fleet operations.

Coordinate the customer journey, machine devices and support workflows through one adaptable software foundation.

01 / TRANSACT

Terminal application layer

Configure consistent transaction journeys, service menus and guided terminal interactions around banking requirements.

  • ATM and CRM workflow configuration
  • Multilingual screen journeys
  • Receipt and customer-message handling
02 / CONNECT

Device orchestration

Coordinate terminal peripherals and machine functions through a controlled integration layer.

  • Dispenser and recycler integration
  • Card reader, PIN pad and printer support
  • Sensor and device-status monitoring
03 / OPERATE

Central fleet visibility

Give operations and support teams current terminal health, event history and service context.

  • Availability and device-state dashboards
  • Fault, event and service tracking
  • Remote configuration support

Core capabilities

Software built around terminal availability and serviceability.

Configure the application, device layer and operational tools for different machine types, services and fleet models.

01

ATM workflows

Configure withdrawal, enquiry, service and customer-guidance journeys.

02

Cash recycler workflows

Support deposit, validation, recycling and cash-handling process flows.

03

Peripheral integration

Connect dispensers, acceptors, readers, printers, PIN pads and sensors.

04

Terminal monitoring

Track reachability, availability, device state and operational exceptions.

05

Event diagnostics

Capture device events and logs with the context needed for investigation.

06

Configuration control

Manage terminal parameters and application settings through governed workflows.

07

Service operations

Support incident assignment, acknowledgement, history and closure tracking.

08

Operational reporting

Produce availability, incident, device-health and service-performance views.

Designed for

ATM and CRM fleets across self-service banking.

The platform can support focused deployments or a wider operational layer across machine models and service locations.

  • Bank-owned ATM and cash recycler fleets
  • Branch and off-site self-service terminals
  • Managed terminal service providers
  • Terminal integration and support teams
  • Central monitoring and help-desk operations

Connected foundation

Adaptable to the terminal and host environment.

Integrate application workflows with device stacks and surrounding banking systems without locking operations to one presentation layer.

  • XFS-capable terminal device environments
  • ATM and CRM peripheral interfaces
  • Host transaction and service integrations
  • Monitoring, ticketing and enterprise APIs
  • Role-based access and operational audit history
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Implementation flow

From machine and workflow assessment to managed operations.

A structured rollout aligns terminal software, device integration and support responsibilities.

  1. 01

    Assess

    Map machine models, peripherals, transactions, host interfaces and service needs.

  2. 02

    Integrate

    Connect device layers, host services, monitoring tools and operational systems.

  3. 03

    Configure

    Build journeys, settings, dashboards, alerts, logs and support workflows.

  4. 04

    Operate

    Validate, deploy, train support teams and improve the platform over time.

Start a conversation

Planning ATM or cash recycler machine software?

Tell us about your machine fleet, device stack, transaction journeys, integrations and support model.